Now Hiring - Senior Account Manager in Parsippany, NJ

Account Manager - Established Business

Job Description

The Account Manager (AM) will work within the Established Business department managing his/her own account(s). The Account Manager in conjunction with the Chief Marketing Officer will be responsible for the management of client relationships, client satisfaction, account growth, client retention and successful launch of a PO from inception to execution. The key objectives of this position are to contribute to the growth and profitability of Multi-Pak by effectively working with the team that executes purchase orders and ensuring the accuracy of such orders by way of communication throughout the organization.

Strategically, this position will be held accountable for delivering monthly sales goals and assessing profitability of the products run. They will evaluate profitability and recommend the appropriate next steps in order to meet company goals.

The AM will be required to understand the basics of the manufacturing process from beginning to end for multiple packaging lines. This not only requires the AM to understand the packaging functions but also requires each AM to have an understanding of componentry options, substrates and line designs. Each AM will be required to be as versatile as possible within different packaging capabilities (bottle, blister, pouch, secondary packaging) as this allows for flexibility within the Established Business team and allows AMs to manage account(s) where multiple packaging capabilities are utilized.

AMs will be required to understand and analyze forecasting, margin analysis, pre & post production runs, product trends, and product profitability.

The ideal candidate will need to be highly proactive when responding and evaluating concerns with the client, their product, and delivery. They will be highly interactive working alongside multiple departments within the organization on all the day to day needs of their client(s). They will be responsible for keeping the organization informed of client priorities and any issues that may arise.

They will be integral in cultivating temporary and permanent solutions for all steps of the production process including but not limited to unexpected client asks. Exceptional oral and written communications skills and personal drive are essential for the success of this role.

Skills Required:

• Work closely with other departments for scheduling/coordinating of the packaging schedule for Purchase Orders.
• Assist with other logistics functions namely purchasing, receiving, inventory control, disposals and shipping as needed.

Qualities Required:

• Familiarity with cGMP and FDA regulations for OTC and Nutritional Supplements.
• Lead client Quarterly/Semi-Annual Business Reviews.
• Participate in the Annual Pricing Review.

Expected Results:

• Drive Sales in order to meet the monthly budgets.
• Knows essential responsibilities and requirements for their respective clients.
• Provide accurate monthly forecasts.
• Understand portfolio margins.
• Lead client status meetings.
• Ensure that the materials released for use in Production are in house, meet the client specifications, and are of sufficient quantity to fill the Purchase Order.
• Understand the implications of the production schedule on delivery dates.

Education Requirements:

• Bachelor’s Degree
• 5+ Years Relevant Experience
• Advanced Excel knowledge
• Proven ability to multitask, re-prioritize and manage projects with strict deadlines from beginning to completion.
• Excellent presentation skills

Job Type: Full-time

Pay: $80,000.00 - $88,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Travel requirement:

• No travel

People with a criminal record are encouraged to apply

Work Location: In person